Guest Services
Q: Are complimentary toll-free calls available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, complimentary toll-free calls are available at The Peninsula Shanghai through the VoIP telephony service provided in each guestroom.
Q: Do you have to be a hotel guest to visit the The Peninsula Shanghai in Shanghai, SH or dine at the restaurants?
A: No, you do not have to be a hotel guest to visit The Peninsula Shanghai or dine at its restaurants. The dining venues, such as The Lobby, The Compass Bar, and Sir Elly's Restaurant, are open to the public, allowing non-guests to enjoy the culinary offerings and ambiance.
Q: Does The Peninsula Shanghai in Shanghai, SH deliver a complimentary newspaper to guest rooms?
A: Yes, The Peninsula Shanghai delivers a complimentary local newspaper to guest rooms.
Q: Does The Peninsula Shanghai in Shanghai, SH offer a complimentary newspaper in the lobby?
A: The Peninsula Shanghai offers a daily fruit basket and local newspaper as part of its amenities and services.
Q: Does The Peninsula Shanghai in Shanghai, SH offer complimentary in-room coffee or tea?
A: Yes, The Peninsula Shanghai offers complimentary in-room coffee and tea facilities, including a fully stocked mini-bar and a Nespresso coffee machine.
Q: Does The Peninsula Shanghai in Shanghai, SH offer complimentary long distance calls?
A: Yes, The Peninsula Shanghai offers complimentary long-distance calls through its VoIP telephony service, which allows guests to make free international calls from their rooms.
Q: Is same-day dry cleaning available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, same-day dry cleaning services are available at The Peninsula Shanghai. The hotel offers a valet box for the pick-up and delivery of laundry and dry-cleaning, ensuring convenience for guests.
Q: Is the front desk open 24 hours at The Peninsula Shanghai in Shanghai, SH?
A: The front desk at The Peninsula Shanghai operates 24 hours a day.
Q: Is valet cleaning available everyday at The Peninsula Shanghai in Shanghai, SH?
A: Valet cleaning services, including pick-up and delivery for polished shoes, laundry, and dry-cleaning, are available at The Peninsula Shanghai.
Q: Is valet dry cleaning available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, valet dry cleaning services are available at The Peninsula Shanghai.
Q: What languages are spoken by the staff at The Peninsula Shanghai in Shanghai, SH?
A:
Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at The Peninsula Shanghai in Shanghai, SH?
A: Yes, cribs are available for guests staying at The Peninsula Shanghai.
Q: What is the fee for a crib at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai does not charge a fee for providing a crib.
Swimming Pools
Q: Are pool towels provided at The Peninsula Shanghai in Shanghai, SH?
A: Yes, pool towels are provided at The Peninsula Shanghai.
Q: Are there any poolside activities available at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai offers poolside activities, including access to a 25-metre indoor swimming pool bathed in natural light. Any poolside activities need contact with Spa & Wellness department.
Q: Are there lockers available at the pool or fitness center at The Peninsula Shanghai in Shanghai, SH?
A: Yes, there are private lockers available at The Peninsula Shanghai's Fitness Centre.
Q: Does The Peninsula Shanghai in Shanghai, SH have a lap pool or swim lanes?
A: The Peninsula Shanghai features a 25-meter indoor swimming pool that is large enough for swimming laps.
Q: Does The Peninsula Shanghai in Shanghai, SH have a pool for fitness or water aerobics?
A: Yes, The Peninsula Shanghai has a 25-meter indoor swimming pool that is suitable for fitness activities such as swimming laps.
Q: Does The Peninsula Shanghai in Shanghai, SH have a poolside bar or restaurant?
A: The Peninsula Shanghai poolside is available for ordering meals from room service.
Q: Does The Peninsula Shanghai in Shanghai, SH have a swimming pool?
A: Yes, The Peninsula Shanghai in Shanghai has a 25-meter indoor swimming pool.
Q: Does The Peninsula Shanghai in Shanghai, SH have an age restriction for the pool?
A: Yes, children under 12 must be accompanied by an adult at The Peninsula Shanghai's pool.
Q: Does the The Peninsula Shanghai in Shanghai, SH have a children's pool?
A: The Peninsula Shanghai features a 25-metre indoor swimming pool, but there is no specific mention of a children's pool.
Q: Is the pool at The Peninsula Shanghai in Shanghai, SH indoor or outdoor?
A: The pool at The Peninsula Shanghai is an indoor swimming pool.
Q: Is the pool at The Peninsula Shanghai in Shanghai, SH open year-round?
A: Yes, the pool at The Peninsula Shanghai is open year-round.
Q: Is the pool heated at The Peninsula Shanghai in Shanghai, SH?
A: Yes, the indoor swimming pool at The Peninsula Shanghai is heated.
Q: Is there a pool for adults only at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai features an indoor swimming pool that is open to all guests, but children under 12 must be accompanied by an adult. There is no mention of a pool specifically designated for adults only.
Q: What are the operating hours for the pool at The Peninsula Shanghai in Shanghai, SH?
A: The operating hours for the pool at The Peninsula Shanghai are from 6:00 am to 10:00 pm.
Q: What is the maximum pool depth at The Peninsula Shanghai in Shanghai, SH?
A: The maximum pool depth at The Peninsula Shanghai in Shanghai is 4.4 feet (1.35 meters).
Room Entertainment
Q: Does The Peninsula Shanghai in Shanghai, SH have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, The Peninsula Shanghai offers rooms equipped with LED TVs that are 50 inches or larger.
Housekeeping Services
Q: Are there any laundry service promotions or discounts at The Peninsula Shanghai in Shanghai, SH?
A: There is a special offer at The Peninsula Shanghai called the "Travel in Style" package, which includes unlimited free laundry and clothes pressing as part of the amenities provided. This package is priced from RMB 3,300 per night and is designed for dedicated globe-trotters looking for a luxurious stay.
Q: Can I request dry cleaning at The Peninsula Shanghai in Shanghai, SH?
A: Yes, dry cleaning services are available at The Peninsula Shanghai. Guests can utilize the valet box for pick-up and delivery of laundry and dry-cleaning.
Q: How do I arrange laundry service at The Peninsula Shanghai in Shanghai, SH?
A: To arrange laundry service at The Peninsula Shanghai, you can utilize the valet box provided in your room for the pick-up and delivery of your laundry and dry-cleaning. Additionally, you can contact the hotel directly for assistance with laundry services.
Q: Is same-day laundry service available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, same-day laundry service is available at The Peninsula Shanghai. The hotel offers a valet box for the pick-up and delivery of laundry and dry-cleaning services.
Q: What enhanced hygiene or cleanliness protocols are in place at The Peninsula Shanghai in Shanghai, SH?
A: At The Peninsula Shanghai, several enhanced hygiene and cleanliness protocols have been implemented to ensure the safety and wellbeing of guests and staff. These include: 1. **Body Temperature Screening**: All guests entering the hotel are required to undergo body temperature checks. 2. **Face Masks**: Hotel staff are mandated to wear face masks, and guests are also required to wear masks in public areas, except when seated in restaurants. 3. **Social Distancing**: There are measures in place to ensure appropriate distancing in dining areas and other public spaces. 4. **Increased Cleaning Frequency**: There is a heightened frequency of cleaning for air filters and air handling units, as well as for frequently touched surfaces in public areas and guest rooms, such as telephones and remote controls. 5. **Dedicated Hygiene Manager**: Each hotel has a dedicated Hygiene Manager responsible for maintaining high hygiene standards across all areas of the hotel. 6. **Sanitisation of Equipment**: In fitness centers and spas, the number of guests is limited, and equipment is sanitised after each use. 7. **Use of Advanced Cleaning Technologies**: The hotel is trialling new cleaning technologies, including self-disinfecting products and UV technology for hospital-grade disinfection. 8. **Training for Staff**: Employees receive training on post-COVID-19 cleaning processes to ensure they are well-prepared to maintain a safe environment. 9. **Third-Party Compliance**: All third-party service providers must adhere to the hotel's strict cleaning standards. These protocols are part of a comprehensive approach to ensure a safe and enjoyable experience for all guests.
Q: What laundry services are available at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai offers a valet box service for the pick-up and delivery of polished shoes, laundry, and dry-cleaning. Additionally, laundry services are available 24 hours a day, ensuring convenience for guests.
Fitness Facilities
Q: Are elliptical machines available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, elliptical machines are available at The Peninsula Shanghai. They have Life Fitness 95X Cross-Trainers.
Q: Are fitness classes offered at The Peninsula Shanghai in Shanghai, SH?
A: Yes, fitness classes are offered at The Peninsula Shanghai.
Q: Are personal trainers available at the fitness center in The Peninsula Shanghai, Shanghai, SH?
A: Yes, personal trainers are available at the fitness center in The Peninsula Shanghai. They offer expert advice and guidance to guests. (reserve only).
Q: Are there free weights at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai Fitness Centre in Shanghai offers free weights, including a Life Fitness Smith Machine, a Life Fitness Cable Motion Dual Adjustable Pulley, and a rack with 1 - 10kg Urethane Dumbbells.
Q: Are there weight machines at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai in Shanghai is equipped with various weight machines, including the Life Fitness Signature Chest Press, Shoulder Press, Pull Down, Seated Leg Curl, Leg Extension, Abdominal Machine, Glute, Hip Abduction.
Q: Does The Peninsula Shanghai in Shanghai, SH have cardiovascular equipment?
A: Yes, The Peninsula Shanghai has cardiovascular equipment, including treadmills, exercise bikes, and cross-trainers, all equipped with individual television monitors.
Q: Does The Peninsula Shanghai in Shanghai, SH offer exercise bikes?
A: Yes, The Peninsula Shanghai offers exercise bikes, including the Lifecycle 95C Upright Exercise Bike and the Lifecycle 95R Recumbent Exercise Bike.
Q: Does the The Peninsula Shanghai in Shanghai, SH have a fitness center?
A: Yes, The Peninsula Shanghai in Shanghai has a fitness center. It is equipped with the latest Life Fitness gym equipment, including free weights, treadmills, and cardiovascular equipment. Gym is open 24 hours and offers professional personal trainers to assist guests. (personal trainers reserve only)
Q: Does the gym at The Peninsula Shanghai in Shanghai, SH have treadmills?
A: Yes, the gym at The Peninsula Shanghai in Shanghai has treadmills.
Q: In which year was the fitness equipment at The Peninsula Shanghai in Shanghai, SH most recently replaced?
A: The fitness equipment at The Peninsula Shanghai in Shanghai was most recently replaced in 2018.
Q: Is additional equipment available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers additional fitness equipment Kettlebells, Yoga Mat
Q: Is the fitness center at The Peninsula Shanghai in Shanghai, SH accessible to all guests, or only certain room categories?
A: The fitness center at The Peninsula Shanghai is accessible to all guests who are 12 years of age or older. It is not restricted to certain room categories.
Q: Is the fitness center extensive or limited at The Peninsula Shanghai in Shanghai, SH?
A: Yes. The fitness center at The Peninsula Shanghai is extensive. It is equipped with the latest Life Fitness gym equipment, including a variety of cardio machines like treadmills, exercise bikes, and cross-trainers, as well as comprehensive free weights and strength-training equipment. Gym is open 24 hours and offers professional personal trainers to assist guests, providing a wide range of options for fitness enthusiasts. (personal trainers reserve only)
Q: Is there an extra fee to use the fitness center at The Peninsula Shanghai in Shanghai, SH?
A: Yes. Complimentary for hotel guests; but non-guests are subject to an additional charge. Access to the fitness center is part of the Peninsula Wellness membership, which requires an annual fee.
Q: Is there strength training equipment at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers strength training equipment, including a Life Fitness Smith Machine, Cable Motion Dual Adjustable Pulley, and various Hammer strength machines such as an Abdominal Board, Adjustable Bench, and Seated Arm Curl Bench.
Q: What are the operating hours of the fitness center at The Peninsula Shanghai in Shanghai, SH?
A: The fitness center at The Peninsula Shanghai operates from 6:00am to 10:00pm. Gym operates 24 hours a day for all in-house guests.
Q: What kind of exercise equipment is available in the fitness center at The Peninsula Shanghai in Shanghai, SH?
A: The fitness center at The Peninsula Shanghai is equipped with a variety of exercise equipment, including Life Fitness gym equipment, free weights, treadmills, cardiovascular equipment, and exercise balls. The machines are equipped with built-in TV and audio facilities. Additionally, the center features specific equipment such as the Life Fitness 95T Treadmill, Lifecycle exercise bikes, LifeFitness Row GXTM Trainer, Life Fitness 95X Cross-Trainer, and various strength-training machines like the Life Fitness Smith Machine and Cable Motion Dual Adjustable Pulley.
Q: What's the name of the fitness center at The Peninsula Shanghai in Shanghai, SH?
A: The fitness center at The Peninsula Shanghai is called "The Fitness Centre."
Q: Where is the fitness center located at The Peninsula Shanghai in Shanghai, SH?
A: The fitness center at The Peninsula Shanghai is located on the 3rd floor.
Reservations Policies
Q: Can I make a reservation without a credit card at The Peninsula Shanghai in Shanghai, SH?
A: Reservations at The Peninsula Shanghai typically require a credit card to secure the booking.
Q: Can I pay for the deposit with a credit card at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can pay for the deposit with a credit card at The Peninsula Shanghai.
Q: How can I modify or cancel my reservation at The Peninsula Shanghai in Shanghai, SH?
A: To modify or cancel your reservation at The Peninsula Shanghai, you can contact their dedicated Reservations team directly. They offer the convenience of making changes through their international toll-free phone number or via email. This ensures that your arrangements are adjusted quickly and smoothly.
Q: Is a credit card required to secure my rate at The Peninsula Shanghai in Shanghai, SH?
A: Yes, a credit card is required to secure your rate at The Peninsula Shanghai. Full prepayment is required at the time of booking, and the hotel reserves the right to cancel the reservation unless the prepayment is received.
Q: What amenities are complementary at The Peninsula Shanghai in Shanghai, SH?
A: At The Peninsula Shanghai, guests can enjoy complementary amenities such as a daily fruit basket and a local newspaper. Additionally, there is a valet box service for the pick-up and delivery of polished shoes, laundry, and dry-cleaning, along with 24-hour room service.
Q: What is the hotel's policy on lost and found items?
A: The hotel is not liable for any lost, stolen, or damaged valuables, cash, personal items, or articles left in or with the staff in the fitness centre. Guests are responsible for their belongings, and the hotel does not assume responsibility for items left unattended.
Q: What is the policy on incidental charges at The Peninsula Shanghai in Shanghai, SH?
A: The policy on incidental charges at The Peninsula Shanghai requires that any surcharges are subject to tax and service charge. Additionally, guests are advised to provide their estimated time of arrival and departure at least 24 hours in advance to benefit from certain services.
Room Inventory
Q: Are all guestrooms at The Peninsula Shanghai in Shanghai, SH non-smoking?
A: Yes, all guestrooms at The Peninsula Shanghai are non-smoking.
Q: Are connecting rooms available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, connecting rooms are available at The Peninsula Shanghai, making it convenient for families and friends to stay together.
Q: Are there any outdoor spaces or gardens at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai features outdoor spaces, including a garden terrace at The Compass Bar, and Sir Elly's Terrace on the 14th floor, where guests can enjoy al fresco drinks and dining during the summer months.
Q: How many floors does The Peninsula Shanghai have in Shanghai, SH?
A: The Peninsula Shanghai has 14 floors.
Q: What is the maximum guest room occupancy at The Peninsula Shanghai in Shanghai, SH?
A: The maximum guest room occupancy at The Peninsula Shanghai is 3 adults.
Meeting Facilities
Q: Are meeting facilities at The Peninsula Shanghai in Shanghai, SH available for booking by non-guests?
A: Meeting facilities at The Peninsula Shanghai are available for booking by non-guests. The hotel offers a range of venues and services suitable for meetings, conferences, and events, and provides assistance with planning and customization to ensure a seamless experience.
Q: Can I arrange for additional meeting supplies or equipment at The Peninsula Shanghai in Shanghai, SH?
A: Yes, at The Peninsula Shanghai, you can arrange for additional meeting supplies or equipment. The hotel offers state-of-the-art audio-visual facilities and a dedicated team of meeting consultants to help plan and customize your event needs.
Q: Can I book meeting rooms at The Peninsula Shanghai in Shanghai, SH for a half-day event?
A: Yes, you can book meeting rooms at The Peninsula Shanghai for a half-day event. The hotel offers flexible venue layouts and state-of-the-art facilities suitable for meetings and events of various sizes.
Q: Does The Peninsula Shanghai in Shanghai, SH have meeting facilities available for events?
A: Yes, The Peninsula Shanghai offers meeting facilities for events. It provides a range of venues including ballrooms and meeting rooms equipped with state-of-the-art technology, high-speed internet access, and audio-visual systems. The hotel also offers a dedicated team of meeting consultants to assist with planning and customizing events.
Q: Does The Peninsula Shanghai in Shanghai, SH provide catering services for meetings or events?
A: Yes, The Peninsula Shanghai provides catering services for meetings and events. Their dedicated team of meeting consultants assists in planning and customizing occasions, including selecting appropriate catering options.
Q: Is there a dedicated event planner available for meetings at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai provides a dedicated team of meeting consultants to assist in planning and customizing events to ensure a seamless and enjoyable experience.
Q: What is the maximum capacity of the largest room at The Peninsula Shanghai in Shanghai, SH?
A: The largest room at The Peninsula Shanghai is the Rose Ballroom, which has a maximum capacity of 750 people for cocktails or receptions.
Q: What is the maximum meeting space available in the largest room at The Peninsula Shanghai in Shanghai, SH?
A: The largest meeting space available at The Peninsula Shanghai is in the Ballroom 1 & 2 & 3, which offers a total area of 7,984 square feet.
Q: What is the total meeting room space at The Peninsula Shanghai in Shanghai, SH?
A: The total meeting room space at The Peninsula Shanghai includes several venues with varying sizes. The main venues and their sizes are: - Ballroom 1 & 2 & 3: 7,984 sq ft - Ballroom 1 & 2: 5,826 sq ft - Ballroom 2 & 3: 6,085 sq ft - Ballroom 1: 1,899 sq ft - Ballroom 3: 1,992 sq ft - Palace Suite: 3,295 sq ft - Palace Suite South Terrace: 5,810 sq ft - Palace Suite North Terrace: 2,756 sq ft - Aviation Lounge: 2,395 sq ft - Changning: 429 sq ft - JingAn: 493 sq ft - Xuhui: 356 sq ft - Luwan: 364 sq ft Adding these together, the total meeting room space is approximately 39,704 sq ft.
Q: What types of meeting rooms are available at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai offers a variety of meeting rooms that can accommodate different types of events. These include the extravagant Rose Ballroom, which can be adapted for large gatherings, and a collection of smaller boardrooms and meeting facilities for more intimate events. The meeting rooms are equipped with state-of-the-art technology, including high-speed internet access and audio-visual systems, and can be combined and adapted to a wide range of sizes and formats.
Bars
Q: Does The Peninsula Shanghai in Shanghai, SH have an on-site bar?
A: Yes, The Peninsula Shanghai features an on-site bar known as The Compass Bar. It is a welcoming space ideal for meeting colleagues and friends, with direct access from the Bund and The Lobby. The bar also offers al fresco drinks and dining on the garden terrace during the summer months.
Q: Is the bar open for breakfast at The Peninsula Shanghai in Shanghai, SH?
A: The Compass Bar at The Peninsula Shanghai is not open for breakfast. It is described as an ideal location for meeting colleagues and friends, offering snacks and al fresco drinks and dining on the garden terrace during the summer months.
Phone & Fax Information
Q: What is the main phone area code at The Peninsula Shanghai in Shanghai, SH?
A: The main phone area code at The Peninsula Shanghai in Shanghai is +86 21 2327 2888
Room Service
Q: Can I order from the on-site restaurant through room service at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can order from the on-site restaurant through room service at The Peninsula Shanghai. The hotel offers a 24-hour in-room dining service with a menu featuring a variety of international favorites and local specialties.
Q: Can I request special dietary options through room service at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can request special dietary options through room service at The Peninsula Shanghai. The in-room dining staff is available 24 hours a day to accommodate various dietary needs and preferences. For specific inquiries, you can contact them directly via email or phone.
Q: Does The Peninsula Shanghai in Shanghai, SH offer breakfast for guests?
A: Yes, The Peninsula Shanghai offers breakfast for guests. They can enjoy daily breakfast at The Lobby as part of certain special offers.
Q: Does The Peninsula Shanghai in Shanghai, SH offer room service?
A: Yes, The Peninsula Shanghai offers room service, providing international cuisine that can be enjoyed in the comfort of your guestroom, which features breathtaking views over the city.
Q: What are the hours of room service at The Peninsula Shanghai in Shanghai, SH?
A: Room service at The Peninsula Shanghai is available 24 hours a day.
Q: What types of food and drinks are available for room service at The Peninsula Shanghai in Shanghai, SH?
A:
Local Area & Office Transportation
Q: Is there public transportation near The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai is located on the historic Bund, which is a prominent area in Shanghai known for its accessibility and proximity to various public transportation options. The Bund is a major tourist and commercial area, making it well-connected by public transport, including metro lines and buses.
Check-in/out Policies
Q: Can I request early check-in or late check-out at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can request early check-in and late check-out at The Peninsula Shanghai. The Peninsula Time program allows guests to arrange for a room to be ready as early as 6 am on the arrival date and check out as late as 10 pm on the departure date, at no extra charge when booked directly or through a preferred travel advisor. However, please note that black-out dates and other terms and conditions may apply.
Q: Can I use my mobile phone for digital check-in at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can use your mobile phone for digital check-in at The Peninsula Shanghai. The hotel offers a 24-hour private messaging service called PenChat, which allows guests to communicate with the concierge team through their preferred messaging app. This service can facilitate various requests, including check-in processes.
Q: How can I complete digital check-in at The Peninsula Shanghai in Shanghai, SH?
A: To complete digital check-in at The Peninsula Shanghai, you can utilize the PenChat service, which is a 24-hour private messaging platform. This allows you to communicate with the hotel's concierge team through your preferred messaging app. You can send your check-in details and any requests you may have, ensuring a smooth and efficient process. Additionally, make sure to have your reservation details ready for a seamless experience.
Q: What documents or information do I need for digital check-in at The Peninsula Shanghai in Shanghai, SH?
A:
Q: What is the procedure for after-hours check-in at The Peninsula Shanghai in Shanghai, SH?
A: For after-hours check-in at The Peninsula Shanghai, guests are required to inform the hotel of their estimated time of arrival. It is advisable to communicate your preference for in-room check-in and escort services. Additionally, all guests entering the hotel must undergo body temperature screening, and hotel staff will be wearing facemasks.
Q: When is check-in at The Peninsula Shanghai in Shanghai, SH?
A: Check-in at The Peninsula Shanghai is available as early as 6:00 am on the arrival date, thanks to the Peninsula Time program, which allows for flexible check-in and check-out.
Q: When is check-out at The Peninsula Shanghai in Shanghai, SH?
A: Check-out at The Peninsula Shanghai can be as late as 10:00 PM on the departure date, especially when booking directly through the official website, which includes access to the Peninsula Time program.
Q: Who can I contact if I have issues with digital check-in at The Peninsula Shanghai in Shanghai, SH?
A: For issues with digital check-in at The Peninsula Shanghai, you can contact the hotel directly at the following phone number: [+86 21 2327 2888](tel:+862123272888). You can also reach out via email at psh@peninsula.com for assistance.
Property Lookup
Q: Is The Peninsula Shanghai in Shanghai, SH located in the Northern or Southern Hemisphere?
A: The Peninsula Shanghai is located in the Northern Hemisphere.
Audio-Visual Equipment
Q: Are TVs available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, TVs are available at The Peninsula Shanghai in Shanghai. Each room and suite is equipped with a flat-screen TV as part of the audio-visual amenities.
Q: Are film projectors with screens available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers state-of-the-art audio-visual facilities, which would include equipment like film projectors with screens for events and meetings.
Q: Are microphones available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers state-of-the-art audio-visual facilities, which would include microphones, for events and meetings.
Q: Can I reserve audio-visual equipment at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers state-of-the-art audio-visual equipment for events and meetings. You can reserve these facilities as part of their event planning services.
Q: Does The Peninsula Shanghai in Shanghai, SH offer audio-visual equipment?
A: Yes, The Peninsula Shanghai offers state-of-the-art audio-visual equipment for events and meetings.
Q: Is videoconferencing available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers state-of-the-art audio-visual facilities, which would include videoconferencing capabilities, as part of their meeting and event services.
MESH Data
Q: Does The Peninsula Shanghai in Shanghai, SH have any sustainability initiatives?
A: Yes, The Peninsula Shanghai has several sustainability initiatives in place. The hotel is committed to minimizing its environmental impact and enhancing its social responsibility. Some key initiatives include: 1. **Sustainable Luxury Vision 2030**: This strategy focuses on addressing critical issues such as diminishing natural resources, climate change, and social inequalities. 2. **Plastic-Free Future**: The hotel aims to eliminate single-use plastics by 2025 and has introduced a bathroom amenity line that is 99.9% free of petroleum plastics. 3. **Community Engagement**: The Peninsula Hotels support various outreach programs, including youth development and elderly care, and have donated over 190,000 meals to disadvantaged community members. 4. **Employee Wellness**: A holistic wellness initiative is in place to support the physical and mental well-being of employees, alongside regular training and engagement programs. 5. **Sourcing and Provenance**: The hotel emphasizes the traceability and provenance of its supplies, ensuring responsible sourcing practices. These initiatives reflect the hotel's commitment to sustainability while providing luxury hospitality.
Additional Room Amenities
Q: Are smart TVs available in the rooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, smart TVs are available in the rooms at The Peninsula Shanghai.
Q: Are there USB charging ports available in the guest rooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, the guest rooms at The Peninsula Shanghai are equipped with bedside charging cables, which typically include USB charging ports.
Q: Can I control the temperature in my room at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can control the temperature in your room at The Peninsula Shanghai using the finger-touch room controls provided in each room and suite.
Q: Do guest rooms at The Peninsula Shanghai in Shanghai, SH include a seating area with a sofa or chair?
A: Yes, guest rooms at The Peninsula Shanghai include a seating area with a sofa or chair.
Q: Does The Peninsula Shanghai in Shanghai, SH have chromecast in guest rooms?
A: The Peninsula Shanghai does not have Chromecast in guest rooms.
Q: Does The Peninsula Shanghai in Shanghai, SH offer an in-room coffee/tea maker?
A: Yes, The Peninsula Shanghai offers an in-room Nespresso coffee machine and tea-making facilities.
Q: Is a washer/dryer available in guest rooms at The Peninsula Shanghai in Shanghai, SH?
A: Guest rooms at The Peninsula Shanghai do not have a washer/dryer available. However, the hotel offers a 24-hour laundry service for guests.
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at The Peninsula Shanghai in Shanghai, SH?
A: The banquet area at The Peninsula Shanghai can accommodate up to 430 guests.
Q: What is the total number of guests that can be accommodated in the reception area at The Peninsula Shanghai in Shanghai, SH?
A: The reception area at The Peninsula Shanghai can accommodate up to 750 guests.
Q: What is the total number of guests that can occupy the conference space at The Peninsula Shanghai in Shanghai, SH?
A: The total number of guests that can occupy the conference space at The Peninsula Shanghai is 750, which is the maximum capacity for a reception or cocktail event in the Rose Ballroom.
Event Planning Services
Q: Does The Peninsula Shanghai in Shanghai, SH offer event planning services?
A: Yes, The Peninsula Shanghai offers event planning services. They have a dedicated team of meeting consultants to help plan and customize events, ensuring a seamless and enjoyable experience.
Core Information
Q: Does The Peninsula Shanghai in Shanghai, SH have a reservation link?
A: Yes, The Peninsula Shanghai has a reservation link available for booking. You can book directly for the best rates and offers, as well as access to their flexible check-in and check-out program.
Q: How do I get in touch with The Peninsula Shanghai in Shanghai, SH?
A: To get in touch with The Peninsula Shanghai, you can use the following contact details: - **Address:** No. 32 The Bund, 32 Zhongshan Dong Yi Road, Shanghai 200002, The People's Republic of China - **Telephone:** [+86 21 2327 2888](tel:+862123727288) - **Fax:** +86 21 2327 2000 - **Email:** [psh@peninsula.com](mailto:psh@peninsula.com) Feel free to reach out via any of these methods for inquiries or reservations.
Q: Is the The Peninsula Shanghai in Shanghai, SH a "conversion", "Adaptive re-use" or "New build"?
A: The Peninsula Shanghai is classified as a "new build." It opened in 2009 and is situated on the historic Bund, representing a modern luxury hotel that harmonizes Art Deco-inspired interiors with contemporary comforts.
Q: What is the guest services phone number at The Peninsula Shanghai in Shanghai, SH?
A: The guest services phone number at The Peninsula Shanghai is +86 21 2327 2888.
Q: What is the website link for The Peninsula Shanghai in Shanghai, SH?
A: The website link for The Peninsula Shanghai is [https://www.peninsula.com/en/shanghai](https://www.peninsula.com/en/shanghai).
Q: When did The Peninsula Shanghai in Shanghai, SH open?
A: The Peninsula Shanghai opened in 2009.
Q: When was The Peninsula Shanghai in Shanghai, SH built?
A: The Peninsula Shanghai was opened in 2009.
Business & Fax Services
Q: Does The Peninsula Shanghai in Shanghai, SH offer computer services?
A: Yes, The Peninsula Shanghai offers computer services, including a fully equipped desk in each room and access to a multi-function fax machine, copier, scanner, and printer. This is particularly beneficial for guests on business trips.
Q: Does The Peninsula Shanghai in Shanghai, SH offer meeting rooms or conference facilities?
A: Yes, The Peninsula Shanghai offers meeting rooms and conference facilities. The hotel serves as a premier venue for meetings, small conferences, seminars, and launches, featuring elegantly designed spaces equipped with state-of-the-art technology, including high-speed internet access and audio-visual systems. Meeting rooms can be combined and adapted to accommodate various sizes and formats, ensuring a suitable environment for any event.
Q: Does The Peninsula Shanghai in Shanghai, SH provide fax services?
A: Yes, The Peninsula Shanghai provides fax services. You can reach them at +86 21 2327 2000 for fax inquiries.
Q: Is Wi-Fi available in meeting spaces at The Peninsula Shanghai in Shanghai, SH?
A: Yes, Wi-Fi is available in the meeting spaces at The Peninsula Shanghai. All meeting venues are equipped with high-speed internet access.
Q: What are the business center hours at The Peninsula Shanghai in Shanghai, SH?
A: The Business Center at The Peninsula Shanghai is temporarily closed.
Walk Policies
Q: Does The Peninsula Shanghai in Shanghai, SH have a walk-in policy for making phone calls home or for business?
A: The Peninsula Shanghai offers a VoIP telephony service that allows guests to make free international calls from their rooms. This service is designed to facilitate communication for both personal and business needs, ensuring convenience for guests during their stay.
Q: Does The Peninsula Shanghai in Shanghai, SH provide transportation arrangements?
A: Yes, The Peninsula Shanghai provides transportation arrangements. The hotel offers a luxury car fleet that includes Rolls-Royce Phantoms, BMW Peninsula Editions, MINI Cooper S Clubmans, and a Mercedes-Benz Sprinter. These vehicles are available for airport transfers and sightseeing trips, ensuring guests travel in comfort and style.
Kitchen Amenities
Q: Do guest rooms at The Peninsula Shanghai in Shanghai, SH have a pantry area?
A: Yes, guest rooms at The Peninsula Shanghai include a pantry area, which is part of the amenities provided in the accommodations.
Q: Do guest rooms at The Peninsula Shanghai in Shanghai, SH have a mini fridge?
A: Yes, guest rooms at The Peninsula Shanghai are equipped with a fully stocked mini-bar, which includes a mini fridge.
Q: Do guest rooms at The Peninsula Shanghai in Shanghai, SH have dish cleaning supplies in the room?
A: Guest rooms at The Peninsula Shanghai do not include dish cleaning supplies. However, they are equipped with a fully stocked mini-bar, Nespresso coffee machine, and tea-making facilities. For any additional needs, guests can contact the Housekeeping Team for assistance.
Q: Do rooms at The Peninsula Shanghai in Shanghai, SH have a refrigerator?
A: Each room at The Peninsula Shanghai is equipped with a fully stocked mini-bar, which typically includes a refrigerator for storing beverages and snacks.
Q: Is dishware available in rooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, dishware is available in the rooms at The Peninsula Shanghai, as each guestroom can be transformed into a romantic private dining experience, allowing for in-room dining.
Children's & Teen Recreation
Q: What activities are available at the kids program at The Peninsula Shanghai in Shanghai, SH?
A: The kids program at The Peninsula Shanghai offers a variety of engaging activities designed to provide young guests with fun and educational experiences. These include: 1. **Filipino Games**: Classic childhood street games that promote teamwork and cultural appreciation. 2. **Quickburst Energy Release**: A high-energy cardio workout for older kids, focusing on endurance and coordination. 3. **Active Scavenger Hunt**: An interactive scavenger hunt that combines observation and physical challenges. 4. **Mighty Movers**: A beginner-friendly movement class for younger children, encouraging rhythm and body awareness. 5. **Urban Flow**: A kid-friendly dance class that promotes self-expression and confidence through choreographed routines. 6. **The Pen Harmony Dojo**: An introduction to Aikido, focusing on mindfulness and discipline through basic martial arts techniques. 7. **Yard Time**: A relaxed morning of classic outdoor yard games, perfect for family bonding. These activities are designed to be enjoyable for children aged five to twelve, fostering exploration, play, and connection among young guests.
Q: What age range is the kids program at The Peninsula Shanghai in Shanghai, SH designed for?
A: The kids program at The Peninsula Shanghai is designed for children aged 4 to 12 years old.
Q: What offsite activities are available near The Peninsula Shanghai in Shanghai, SH?
A: There are several offsite activities available near The Peninsula Shanghai that cater to various interests: 1. **Rockbund Art Museum**: Located just a short walk away, this museum showcases contemporary art and hosts temporary exhibitions, including the prestigious Hugo Boss Asia Art award. Visitors can enjoy a coffee at the sixth-floor café with a view of the Bund. 2. **Dining at Mr & Mrs Bund**: This restaurant, helmed by celebrity chef Paul Pairet, offers a French brasserie-style menu with stunning views of the Bund. It's a great spot for a fancy dinner. 3. **Nightlife at Jazz at Lincoln Center**: For those looking to enjoy live music, this venue features a diverse program of performances from global music legends and rising stars. 4. **Cocktails at The Nest**: This venue provides a club-like atmosphere with a creative cocktail menu and panoramic views of the skyline, making it a popular choice for late-night outings. These activities are all within a 10-minute walk from the hotel, allowing guests to easily explore the vibrant offerings of Shanghai.
Other System Information
Q: Is group pricing available online at The Peninsula Shanghai in Shanghai, SH?
A: No group pricing available online.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai features several dining options, each with its own specialties. At Yi Long Court, which has been awarded one Michelin star, guests can enjoy polished Cantonese cuisine inspired by the elegant Art Deco homes of wealthy merchants from the 1930s. Sir Elly's Restaurant offers Reimagined Northern Italian cuisine, complemented by stunning views of the Bund and the Pudong skyline. Additionally, Sir Elly's Terrace serves Modern European dishes, providing an exceptional dining experience on the rooftop with unparalleled city views. Each restaurant aims to create a memorable culinary experience for its guests.
Q: Does The Peninsula Shanghai in Shanghai, SH have an on-site restaurant?
A: Yes, The Peninsula Shanghai features several on-site dining options, including The Lobby, Sir Elly's Restaurant, Yi Long Court, and The Compass Bar, each offering a unique culinary experience.
Q: Does The Peninsula Shanghai in Shanghai, SH offer free breakfast for guests?
A: Yes, The Peninsula Shanghai offers free breakfast for guests as part of certain promotional packages, such as the "Value The Experience" offer, which includes daily breakfast for up to two persons.
Q: Does the on-site restaurant at The Peninsula Shanghai in Shanghai, SH offer outdoor seating or a patio?
A: Yes, the Compass Bar at The Peninsula Shanghai offers outdoor seating on its garden terrace, allowing guests to enjoy al fresco drinks and dining during the summer months.
Q: Is a hot breakfast available as part of the meal plan at The Peninsula Shanghai in Shanghai, SH?
A: Yes, a hot breakfast is available as part of the meal plan at The Peninsula Shanghai. Guests can enjoy daily breakfast at The Lobby, which is included in certain room offers.
Q: Is breakfast included at the on-site restaurant at The Peninsula Shanghai in Shanghai, SH?
A: Yes, breakfast is included at The Lobby, the on-site restaurant at The Peninsula Shanghai. Guests can enjoy breakfast as part of their stay, especially when booking certain offers that include daily breakfast for up to two persons.
Q: Is the free breakfast at The Peninsula Shanghai in Shanghai, SH available to all guests or only certain room types?
A: The free breakfast at The Peninsula Shanghai is available to all guests who book the "Value The Experience" offer, which applies to all rooms and suites.
Q: Is the free breakfast at The Peninsula Shanghai in Shanghai, SH served in the hotel restaurant or a dedicated area?
A: The free breakfast at The Peninsula Shanghai is served in The Lobby, which offers a perfect ambience for breakfast, lunch, and other dining experiences.
Q: Is the on-site restaurant at The Peninsula Shanghai in Shanghai, SH open to non-hotel guests?
A: Yes, the on-site restaurants at The Peninsula Shanghai, including The Lobby, Sir Elly's Restaurant, and Yi Long Court, are open to non-hotel guests. Visitors can enjoy a variety of dining experiences, from international cuisine to Michelin-starred offerings.
Q: What are the operating hours of the on-site restaurant at The Peninsula Shanghai in Shanghai, SH?
A: The operating hours for the on-site restaurants at The Peninsula Shanghai are as follows: 1. **The Lobby**: - All Day Dining: 6:00 am - 10:00 pm - Breakfast: 6:00 am - 11:00 am - Lunch: 11:00 am - 2:00 pm - Afternoon Tea: 2:00 pm - 6:00 pm - Dinner: 6:00 pm - 10:00 pm 2. **Yi Long Court**: - Lunch: 11:30 am - 2:30 pm - Dinner: 6:00 pm - 10:30 pm 3. **Sir Elly's Restaurant**: - Dinner: - 6:00 pm - 10:30 pm (Tuesday to Thursday) - 6:00 pm - 11:00 pm (Friday and Saturday) 4. **In-Room Dining**: Available 24 hours. 5. **Sir Elly's Terrace**: Currently closed until early March 2021 due to weather conditions. Please check for any updates or changes to these hours.
Q: What is the cost of the breakfast at The Peninsula Shanghai in Shanghai, SH?
A: The cost of breakfast at The Peninsula Shanghai is included in the room rate for up to two persons when booking a Deluxe Room, starting from RMB 3,200.
Q: What items are included in the free breakfast at The Peninsula Shanghai in Shanghai, SH?
A: The free breakfast at The Peninsula Shanghai includes an American breakfast for up to two people.
Q: What type of cuisine is offered at the on-site restaurant at The Peninsula Shanghai in Shanghai, SH?
A: The on-site restaurant at The Peninsula Shanghai offers Reimagined Northern Italian cuisine.
Q: When is the free breakfast served at The Peninsula Shanghai in Shanghai, SH?
A:
Golf
Q: Does The Peninsula Shanghai in Shanghai, SH have an on-site golf course?
A: The Peninsula Shanghai does not have an on-site golf course.
Pet Policies
Q: Does The Peninsula Shanghai in Shanghai, SH charge an additional fee for pets?
A: Yes, The Peninsula Shanghai charges an additional fee of £50 per night, per dog for domestic pets and emotional support animals. However, service animals are allowed to stay free of charge. It's important to notify the hotel of the weight and breed of your pet prior to booking.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, double vanities are available in the bathrooms at The Peninsula Shanghai.
Q: Are hair dryers available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, hair dryers are available at The Peninsula Shanghai. Each room is equipped with a self-contained dressing area that includes amenities such as a nail dryer, which suggests that hair dryers are also provided for guest convenience.
Q: Are shower-tub combinations available at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai offers separate shower and bath facilities rather than shower-tub combinations.
Q: Are the bathrooms at The Peninsula Shanghai in Shanghai, SH made of marble?
A: Yes, the bathrooms at The Peninsula Shanghai feature luxurious marble.
Q: Are the bathtub and whirlpool separate at The Peninsula Shanghai in Shanghai, SH?
A: Whirlpool is not available in the guest room at The Peninsula Shanghai.
Q: Does The Peninsula Shanghai in Shanghai, SH have oversized bathtubs?
A: Yes, The Peninsula Shanghai offers rooms with luxurious marble bathrooms that include deep soak bathtubs, allowing guests to create an in-room spa experience.
Q: Does The Peninsula Shanghai in Shanghai, SH have rooms with only bathtubs?
A: The Peninsula Shanghai offers rooms with luxurious bathrooms that include both separate showers and deep soak bathtubs, allowing guests to create an in-room spa experience. Therefore, rooms are equipped with both bathtubs and showers, not just bathtubs alone.
Q: Does The Peninsula Shanghai in Shanghai, SH have separate tubs and showers?
A: Yes, The Peninsula Shanghai offers rooms with separate tubs and showers.
Q: Does The Peninsula Shanghai in Shanghai, SH have walk-in wardrobes or closets?
A: Yes, The Peninsula Shanghai offers rooms and suites with spacious walk-in closets or dressing areas.
Q: Does The Peninsula Shanghai in Shanghai, SH offer shower-only bathrooms?
A: The Peninsula Shanghai offers luxurious bathrooms that include both a separate shower and a bath tub, rather than shower-only bathrooms.
Q: Does The Peninsula Shanghai in Shanghai, SH offer upgraded bathroom amenities?
A: Yes, The Peninsula Shanghai offers upgraded bathroom amenities inspired by the essence of their hotel destinations, as part of their commitment to sustainable luxury and sensory immersion.
Q: Is a bathrobe provided at The Peninsula Shanghai in Shanghai, SH?
A: Yes, a bathrobe is provided at The Peninsula Shanghai.
Q: Is there a lighted makeup mirror in the rooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, the rooms at The Peninsula Shanghai are equipped with superbly crafted wooden vanities, which include lighted makeup mirrors.
Q: Is there a phone in the bathroom at The Peninsula Shanghai in Shanghai, SH?
A: Yes, there is a hands-free telephone in the bathroom at The Peninsula Shanghai.
Q: Is there a private bathroom in the guest rooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, the guest rooms at The Peninsula Shanghai in Shanghai feature private bathrooms. These bathrooms are luxurious, with amenities such as separate rain showers, deep soak baths, and are crafted with marble and natural stone for an indulgent experience.
Q: Is there a separate closet in the rooms at The Peninsula Shanghai in Shanghai, SH?
A: Yes, the rooms at The Peninsula Shanghai feature a spacious self-contained dressing area, which includes a separate walk-in closet.
Q: What bathroom amenities are included at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai offers luxurious bathroom amenities that include LA BOTTEGA toiletries, a spacious marble and natural stone bathroom with a separate rain shower and deep soak bath, and mood lighting to create a relaxing spa-like atmosphere.
Tennis
Q: How many tennis courts are there at The Peninsula Shanghai in Shanghai, SH?
A: The Peninsula Shanghai does not have any tennis courts.
Guest Parking
Q: Does the The Peninsula Shanghai in Shanghai, SH offer RV parking?
A: The Peninsula Shanghai does not offer RV parking.
Attractions
Q: What are some popular attractions near The Peninsula Shanghai in Shanghai, SH?
A: Some popular attractions near The Peninsula Shanghai include the Rockbund Art Museum, which showcases modern art and offers educational forums and workshops. For dining, Mr & Mrs Bund is a notable restaurant offering French brasserie-style classics with a view of the Bund. For nightlife, Jazz at Lincoln Center provides a diverse program of music, while The Nest offers a club-like atmosphere with inventive cocktails and DJ sets.
Reception And Guest Services
Q: Does the The Peninsula Shanghai in Shanghai, SH offer concierge services?
A: Yes, The Peninsula Shanghai offers concierge services.
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at The Peninsula Shanghai in Shanghai, SH?
A: There are five food and beverage outlets at The Peninsula Shanghai. They are: 1. The Lobby 2. The Compass Bar 3. Sir Elly's Restaurant 4. Sir Elly's Terrace 5. Yi Long Court Additionally, there is also an option for In-Room Dining.
Q: How many lounges/bars are there at The Peninsula Shanghai in Shanghai, SH?
A: There are two lounges/bars at The Peninsula Shanghai: The Compass Bar and The Rosamonde Aviation Lounge.
Hotel & Lobby Facilities
Q: Are there shops and services at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai in Shanghai offers a variety of shops and services. It features The Peninsula Arcade, which includes a collection of high-end brand boutiques, a hair salon, and The Peninsula Boutique.
Q: Can guests rent a car directly from a rental desk at The Peninsula Shanghai in Shanghai, SH?
A: Guests at The Peninsula Shanghai can arrange for luxury car services, including a fleet of bespoke vehicles such as Rolls-Royce Phantoms, BMW Peninsula Editions, and MINI Cooper S Clubmans. These vehicles are available for hire, and guests can make arrangements through the hotel's Baggage and Transportation Counter. However, car rental service is not available.
Q: Can the concierge at The Peninsula Shanghai in Shanghai, SH assist with booking local tours or attractions?
A: Yes, the concierge at The Peninsula Shanghai can assist with booking local tours or attractions. They offer recommendations and can help arrange various experiences to explore the city, including guided tours and visits to key landmarks.
Q: Can the concierge at The Peninsula Shanghai in Shanghai, SH help with restaurant reservations?
A: Yes, the concierge at The Peninsula Shanghai can assist with restaurant reservations.
Q: Can the concierge at The Peninsula Shanghai in Shanghai, SH help with special requests like flowers or gifts?
A: Yes, the concierge at The Peninsula Shanghai can assist with special requests such as arranging flowers or gifts.
Q: Does The Peninsula Shanghai in Shanghai, SH have a casino on-site?
A: There isn't a casino at The Peninsula Shanghai.
Q: Does The Peninsula Shanghai in Shanghai, SH have a coin-operated laundry facility?
A: The Peninsula Shanghai offers valet services for laundry and dry-cleaning, but there is no mention of a coin-operated laundry facility.
Q: Does The Peninsula Shanghai in Shanghai, SH have a gift shop or newsstand?
A: Yes, The Peninsula Shanghai features The Peninsula Shopping arcade, which offers a selection of luxury items and gifts.
Q: Does The Peninsula Shanghai in Shanghai, SH have a sportsbook or betting lounge?
A: There isn't a casino at The Peninsula Shanghai.
Q: Does The Peninsula Shanghai in Shanghai, SH offer casino promotions or special gaming events?
A: There isn't a casino at The Peninsula Shanghai.
Q: Does The Peninsula Shanghai in Shanghai, SH offer non-smoking public areas?
A: Yes, The Peninsula Shanghai offers non-smoking public areas.
Q: Does The Peninsula Shanghai in Shanghai, SH offer on-site laundry services for guests?
A: Yes, The Peninsula Shanghai offers on-site laundry services for guests, including a valet box for the pick-up and delivery of polished shoes, laundry, and dry-cleaning. Additionally, laundry services are available 24 hours a day.
Q: Does the casino at The Peninsula Shanghai in Shanghai, SH offer a rewards or loyalty program?
A: There isn't a casino at The Peninsula Shanghai.
Q: Does the concierge at The Peninsula Shanghai in Shanghai, SH arrange transportation services?
A: Yes, The Peninsula Shanghai offers a range of transportation services, including a customised fleet of luxury vehicles for airport transfers and sightseeing trips. Guests can choose from options such as Rolls-Royce Phantoms, BMW Peninsula Editions, MINI Cooper S Clubman, and a Mercedes-Benz Sprinter. The concierge can assist with these arrangements.
Q: Is smoking allowed at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai is a non-smoking hotel. Smoking is prohibited in all indoor areas, including guest rooms and suites. However, they do provide designated outdoor smoking areas for guests.
Q: Is there a florist available on-site or nearby at The Peninsula Shanghai in Shanghai, SH?
A: Yes, guest can order flower from the hotel directly.
Q: Is there a market available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai features a luxury shopping arcade known as The Peninsula Arcade. It is located on Shanghai's Bund riverfront and offers a collection of high-end brand boutiques, a hair salon, and The Peninsula Boutique.
Q: Which amenities does The Peninsula Shanghai in Shanghai, SH offer?
A: The Peninsula Shanghai offers a variety of amenities including a daily fruit basket, local newspaper, valet box for pick-up and delivery of polished shoes, laundry, and dry-cleaning services. Additionally, they provide 24-hour room service to ensure guests have a comfortable and convenient stay.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at The Peninsula Shanghai in Shanghai, SH?
A: Yes, guests at The Peninsula Shanghai can connect multiple devices to the free internet provided in their rooms.
Q: Do I need to log in or use a special code to access the free internet at The Peninsula Shanghai in Shanghai, SH?
A: You need to login with your room number and last name, alternatively, you may use your mobile phone number to receive text message to login
Q: Do the guest rooms at The Peninsula Shanghai in Shanghai, SH have wifi?
A: Yes, the guest rooms at The Peninsula Shanghai offer complimentary Internet access.
Q: Does The Peninsula Shanghai in Shanghai, SH offer free internet access for guests?
A: Yes, The Peninsula Shanghai offers free internet access for guests.
Q: Is the free internet at The Peninsula Shanghai in Shanghai, SH limited to certain hours or available 24/7?
A: The free internet at The Peninsula Shanghai is available 24/7.
Q: Is the free internet speed at The Peninsula Shanghai in Shanghai, SH suitable for video streaming and work?
A: The Peninsula Shanghai offers complimentary high-speed wired and wireless internet access in its rooms, which should be suitable for video streaming and work.
Meeting Services / Packages
Q: Does The Peninsula Shanghai in Shanghai, SH offer registration services for meeting/event services?
A: Yes, The Peninsula Shanghai offers registration services for meeting and event services. They have a dedicated team of meeting consultants to help plan and customize events, ensuring a seamless experience.
Q: Is an AV technician available for meeting/event services at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai provides state-of-the-art audio-visual facilities for meetings and events, ensuring technical support is available to ensure a seamless experience.
Snow Skiing & Snowboarding
Q: Does The Peninsula Shanghai in Shanghai, SH offer ski-in/ski-out access?
A: The Peninsula Shanghai does not offer ski-in/ski-out access.
Q: Is the The Peninsula Shanghai in Shanghai, SH at a ski area?
A: The Peninsula Shanghai is not located at a ski area. It is situated on the historic Bund, a riverfront promenade in Shanghai, known for its luxury hospitality and iconic views of the city.
Credit Card Options
Q: Can I use Mastercard at The Peninsula Shanghai in Shanghai, SH?
A: Yes, you can use Mastercard at The Peninsula Shanghai in Shanghai.
Specialty Pools
Q: Is there a whirlpool available for guests at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers a 25-metre indoor swimming pool that is bathed in natural light, which includes a whirlpool for guests to enjoy.
Hotel Category
Q: Does The Peninsula Shanghai in Shanghai, SH participate in a reward program?
A: Yes, The Peninsula Shanghai participates in a reward program called "Peninsula· Perfect Companion." This program offers various privileges and benefits, including welcome gifts, birthday gifts, and seasonal offers related to hotel accommodation, dining, spa services, and shopping. Members can access their benefits through a mini program, which provides details on available privileges and how to redeem them.
Q: Is The Peninsula Shanghai in Shanghai, SH considered a resort property?
A: The Peninsula Shanghai is not classified as a resort property. It is a luxury hotel located on the historic Bund in Shanghai, known for its elegant accommodations, world-class services, and fine dining options. The hotel focuses on providing a sophisticated urban experience rather than the amenities typically associated with resort properties, such as extensive recreational facilities or beachfront access.
Additional Meeting Equipment
Q: Are tables available in the meeting room(s) at The Peninsula Shanghai in Shanghai, SH?
A: Yes, tables are available in the meeting rooms at The Peninsula Shanghai. The meeting rooms are equipped with various setups, including boardroom and classroom styles, which typically involve the use of tables.
Fire Safety & Prevention
Q: Are there elevators at The Peninsula Shanghai in Shanghai, SH?
A: Yes, there are elevators at The Peninsula Shanghai.
Accessibility and Guest Room Security
Q: Are hearing accessible rooms and/or kits available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers hearing accessible rooms and kits.
Q: Are mobility accessible rooms and/or kits available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers mobility accessible rooms.
Q: Do the pools at The Peninsula Shanghai in Shanghai, SH offer a sloped entry?
A: The pools at The Peninsula Shanghai do not offer a sloped entry.
Q: Does The Peninsula Shanghai in Shanghai, SH offer a toilet seat at wheelchair height for disabled guests?
A: Yes, The Peninsula Shanghai offers a raised toilet seat in their accessible rooms for disabled guests.
Q: Does The Peninsula Shanghai in Shanghai, SH offer room and suite access through an exterior corridor?
A: The Peninsula Shanghai does not offer room and suite access through an exterior corridor.
Q: Does The Peninsula Shanghai in Shanghai, SH offer room and suite access through an interior corridor?
A: Yes, The Peninsula Shanghai offers room and suite access through interior corridors, as it is a luxury hotel with a focus on providing a high level of comfort and privacy for its guests.
Q: Does The Peninsula Shanghai in Shanghai, SH provide meeting space for guests?
A: Yes, The Peninsula Shanghai provides meeting space for guests. It offers a variety of venues, including the Rose Ballroom and several meeting rooms equipped with state-of-the-art technology, high-speed internet access, and audio-visual systems. The hotel also has a dedicated team of meeting consultants to assist in planning and customizing events.
Q: Does the The Peninsula Shanghai in Shanghai, SH, have roll-in shower available?
A: Yes, The Peninsula Shanghai offers rooms with roll-in showers available, specifically in their accessible room features.
Q: How do I troubleshoot issues with my digital key at The Peninsula Shanghai in Shanghai, SH?
A: Digital key is not available at The Peninsula Shanghai.
Q: Is their an accessible route to guest at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai offers accessible routes for guests.
Q: Is there an accessible entrance to the on-site swimming pool at The Peninsula Shanghai in Shanghai, SH?
A: Yes, The Peninsula Shanghai provides an accessible entrance to its on-site swimming pool.
Q: What app do I need to access the digital key for The Peninsula Shanghai in Shanghai, SH?
A: Digital key is not available at The Peninsula Shanghai.
Workspace Amenities
Q: Are speakerphones available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, speakerphones are available at The Peninsula Shanghai.
Q: Do the guest rooms at The Peninsula Shanghai in Shanghai, SH have phones with voicemail?
A: Yes, the guest rooms at The Peninsula Shanghai are equipped with phones that offer VOIP telephony, which includes features like voicemail.
Q: Do the rooms at The Peninsula Shanghai in Shanghai, SH have desk chairs?
A: Yes, the rooms at The Peninsula Shanghai are equipped with well-appointed executive desks, which would typically include desk chairs to accommodate business travelers.
Q: Does The Peninsula Shanghai in Shanghai, SH have electrical outlets at desk level?
A: Yes, The Peninsula Shanghai provides electrical outlets at desk level, allowing guests to conveniently use and charge their electronic devices.
Q: Does The Peninsula Shanghai in Shanghai, SH provide a spare electrical outlet at the desk?
A: Yes, The Peninsula Shanghai provides multiple dual-voltage electrical power sockets, which include outlets at the desk.
Q: How many telephones are found in the rooms at The Peninsula Shanghai in Shanghai, SH?
A: Each room at The Peninsula Shanghai is equipped with dual-line telephones.
Q: Is an in-room printer available at The Peninsula Shanghai in Shanghai, SH?
A: Yes, an in-room printer is available at The Peninsula Shanghai.
Q: What is the electric voltage in rooms at The Peninsula Shanghai in Shanghai, SH?
A: The rooms at The Peninsula Shanghai in Shanghai have dual voltage power sockets, supporting both 110V and 220V.
Q: What kind of work desk is provided in guest rooms at The Peninsula Shanghai in Shanghai, SH?
A: Guest rooms at The Peninsula Shanghai are equipped with oversized executive work desks.
City Center
Q: What is the compass direction from The Peninsula Shanghai to the city center in Shanghai, SH?
A: The Peninsula Shanghai is located along the Bund, which is a prominent waterfront area in the city. The city center of Shanghai is generally considered to be in the vicinity of People's Square and Nanjing Road, which is situated to the southwest of The Peninsula Shanghai. Therefore, the compass direction from The Peninsula Shanghai to the city center would be approximately southwest.
Q: What is the nearest city center to The Peninsula Shanghai in Shanghai, SH?
A: The nearest city center to The Peninsula Shanghai is the Bund, which is a historic waterfront area known for its iconic skyline and vibrant atmosphere. It is located directly adjacent to the hotel, providing easy access to various attractions, dining, and entertainment options in the heart of Shanghai.
Airport Information
Q: What transportation options are available from the airport to The Peninsula Shanghai in Shanghai, SH?
A: Transportation options from the airport to The Peninsula Shanghai include a fleet of luxury vehicles such as bespoke Extended Wheelbase Rolls-Royce Phantoms, BMW Peninsula Editions, MINI Cooper S Clubman, and Mercedes-Benz Sprinter. These vehicles are available for airport transfers, ensuring guests travel in style and comfort.
Spa Facilities
Q: Does The Peninsula Shanghai in Shanghai, SH have a spa on-site?
A: Yes, The Peninsula Shanghai in Shanghai has a spa on-site.
Q: What types of treatments are offered at the spa at The Peninsula Shanghai in Shanghai, SH?
A: The spa at The Peninsula Shanghai offers a variety of luxurious treatments. These include the Mindful Dreams relaxation treatment, which is designed to enhance sleep and reduce stress, and the Ayurveda Aromatherapy treatments from Subtle Energies, which address multiple skin and body concerns. The spa also features the Thermal Suite, where guests can enjoy aroma mist in the Steam Room, sauna, and showers with various settings. Additionally, the spa offers treatments using Margy's Monte Carlo skincare products, known for their effectiveness in addressing skin and body concerns.